Part of the "Peace Skills Set," this Manual is designed as a take-home resource to support workshop participants as they return to their communities and both apply their mediation skills and share their insights with others. It covers conflict analysis, the role of mediation, the stages of mediation, communication skills, and working with group conflicts and in cross cultural settings.
For additional materials, including case studies, sample questions, and facilitation guidelines, visit http: //www.JosseyBass.com/peaceskills/.
